cue repairs covered by warranty???

Can some one clarify to me whether cue repairs / alterations are covered by warranty. I assume that if the business is legit customers would be covered under the consumer rights act. If a business is offering goods or services, and those services don't come up to scratch or the work is defective then surely they have to put right the defective work. I would assume that this is a legal requirement?

I pleased to say that the cue has been fixed and the situation has been resolve amicably. One slight problem though the badge has been slightly damaged so I will need to take it back to to the original to get a new badge put in. I don't blame the cue maker for this as it was the only way to effect the repair with out doing major work. I want to get the cue refinished as I'm putting it up for sale so will get it done at the same time.

Not much conversations running here, so glad that you came up with this

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